The Reassigned Numbers Database

Yesterday the Federal Communication Commission (FCC) issued a final rule and order to create its proposed reassigned numbers database. This database will become a part of the FCC’s initiative Advanced Methods to Target and Eliminate Unlawful Robocalls, and will include the following:

  • The most recent permanent disconnection dates for all toll-free numbers and serviced by providers in North America.
  • A minimum 45 day cooling off period required between the date a number is disconnected from one consumer and the date it is reassigned to another.

The database enables callers to verify whether a telephone number has been reassigned before calling that number – instead of relying on previously obtained consumer consent.  This will also protect consumers with reassigned numbers from receiving unwanted calls. Additionally, the FCC created a limited safe harbor from TCPA liability for those callers who rely on the reassigned database, so long as the callers can demonstrate they appropriately checked the most recent update of the database, and the database reported the number had not been reassigned.

While the new rule is effective March 26, 2019, compliance will not be required until the FCC publishes the Order in the Federal Register announcing compliance dates.

Protect your organization from costly marketing fines & penalties.


Navigating the state and federal regulatory maze while mitigating risk is becoming more daunting every day for compliance leaders. Especially when dealing with agents in branch offices, reps using personal phones, or independents and BPOs marketing on your behalf. For almost 20 years, Gryphon has protected the largest and most valued brands in banking, insurance, manufacturing and home services from headline risk, brand damage, and costly fines associated with outbound marketing violations.

Avoid TCPA and DNC fines. Protect your business from TCPA and DNC Risk. The Cost of non-compliance extends far beyond the risk of fines. Since 1998, Gryphon’s highly patented suite of compliance services provides bulletproof compliance and protection from headline risk, brand damage, and costly penalties. 

Our services apply all legal exemptions to those laws to help your business grow, and our experts provide customized consulting and support with expanding regulations. Bullet-proof compliance is only half the equation used to solve TCPA and DNC compliance issues.  Gryphon’s intelligent cloud engine automatically applies legal exemptions (opt-ins) to make sure you are not over-suppressing legal contacts who want to hear from you. Gryphon’s Secure Cloud engine unlocks your largest marketable universe to maximize your outreach and protect every opportunity.

Learn More About Gryphon

The Power of Branded Calling in Telemarketing

There are millions of unknown calls made per week to US consumers and of those calls, only 11% are answered*. Consumers receive calls from unknown numbers and don’t pick up…

Understanding TCPA Compliance

What is the TCPA? Understanding TCPA compliance begins with recognizing the foundational legislation that governs it. The Telephone Consumer Protection Act (TCPA) was enacted in 1991 by Congress to combat…

State-by-State TCPA and Do Not Call Restrictions

Is your business calling consumers in any of these states?  View the full state-by-state map here.  In the ever-evolving landscape of compliance regulations, keeping up with the myriad of new…