Greater Visibility Yields Greater Productivity

What is the Importance of Measuring Call Activity and Performance?

When it comes to the performance of your sales team’s calling activity, what do you measure? Do you measure revenue and quota? Of course. What about daily performance? Do you find yourself relying on hope and guesswork when measuring call activity of your reps?

You Will Learn in this White Paper:

  • What metrics are indicative of success and how do you measure them
  • How to measure your sales team from an objective standard
  • How to set realistic goals and benchmarks for your company
  • The high cost of bad data
  • The opportunities in big data

TO LEARN MORE ABOUT THE IMPORTANCE OF CALL MEASURING, REQUEST OUR WHITE PAPER NOW!

Regulatory Round Up: Q3 2024

The third quarter of 2024 kept the telemarketing industry buzzing with regulatory updates. Here is a recap of the newest regulatory changes in the Telephone Consumer Protection Act (TCPA), Do…

How to Prepare for New Lead Generation Requirements Effective January 2025

While 2025 may seem far away, preparation time to accommodate the Federal Communication Commission’s (FCC) new requirements targeting and eliminating unlawful text messages and robocalls (aka the lead generator loophole…

12 Risks of Call Center Agent Conversations

Call centers make hundreds of telemarketing calls per day. That’s hundreds of opportunities for agents to unknowingly violate federal, state, and local telemarketing regulations and conversation compliance. While call center…