Greater Visibility Yields Greater Productivity

What is the Importance of Measuring Call Activity and Performance?

When it comes to the performance of your sales team’s calling activity, what do you measure? Do you measure revenue and quota? Of course. What about daily performance? Do you find yourself relying on hope and guesswork when measuring call activity of your reps?

You Will Learn in this White Paper:

  • What metrics are indicative of success and how do you measure them
  • How to measure your sales team from an objective standard
  • How to set realistic goals and benchmarks for your company
  • The high cost of bad data
  • The opportunities in big data

TO LEARN MORE ABOUT THE IMPORTANCE OF CALL MEASURING, REQUEST OUR WHITE PAPER NOW!

Understanding the risks of TCPA and DNC violations

Understanding the risks of violating the Telephone Consumer Protection Act (TCPA) and Do Not Call (DNC) regulations starts with understanding the regulations themselves. The TCPA was created to protect consumers…

Assessing TCPA Compliance ROI: A Recap of Contact Compliance Solutions

In the ever-evolving landscape of regulatory compliance, organizations face a critical task: determining the Return on Investment (ROI) of TCPA compliance solutions. Whether contemplating building an in-house solution or opting…

Regulatory update: Wisconsin’s prohibition of caller ID spoofing

Wisconsin senate bill 531 has passed, making caller identification (ID) spoofing illegal. Here is what you can expect. Overview of the new rule The bill prohibits a telephone solicitor from…