Robotext Lawsuit

Men’s Wearhouse is set to pay $1.8 million in order to settle a robotext lawsuit in California federal court. The suit alleges that the company texted consumers too many advertisements in violation of the Telephone Consumer Protection Act (TCPA). Anthony Oliver, a customer, accused the company of violating the TCPA after he signed up to receive three or fewer texts a week, but received more than that number.

TCPA violations are on the rise in 2018. Learn how to protect your company from costly fines and violations.

Regulatory Round Up: Q3 2024

The third quarter of 2024 kept the telemarketing industry buzzing with regulatory updates. Here is a recap of the newest regulatory changes in the Telephone Consumer Protection Act (TCPA), Do…

How to Prepare for New Lead Generation Requirements Effective January 2025

While 2025 may seem far away, preparation time to accommodate the Federal Communication Commission’s (FCC) new requirements targeting and eliminating unlawful text messages and robocalls (aka the lead generator loophole…

12 Risks of Call Center Agent Conversations

Call centers make hundreds of telemarketing calls per day. That’s hundreds of opportunities for agents to unknowingly violate federal, state, and local telemarketing regulations and conversation compliance. While call center…