Eliminate compliance risk
DNC, TCPA, and collections violations can cost organizations millions in fines and wreak havoc with their reputation.
Built right within the NICE platform, Gryph Compliance for NICE CXOne is the only solution that provides complete compliance protection against DNC, TCPA, and collections violations by identifying and blocking non-compliant phone calls in real-time.
Manage all outbound compliance from the NICE CXOne platform
Enable real-time compliance directly from your NICE platform, instantly protecting your organization from Do Not Call (DNC), Telephone Consumer Protection Act (TCPA), Consumer Financial Protection Bureau (CFPB), and Fair Debt Collection Practices Act (FDCPA) risk.
Our fully-integrated compliance solution eliminates the effort and risk associated with list scrubbing and manual data processing.
With zero violations in our 20+ year company history, Gryph Compliance for NICE CXOne alleviates the risk of devastating fines and lawsuits.
Alleviate DNC and TCPA compliance risk
Expertly designed to offer automated protection from DNC and TCPA violations, Gryph Compliance for NICE CXOne evaluates every call against complex state and federal regulations and automatically blocks non-compliant interactions.
Our solution drills down even further to cover call curfews, holidays, state of emergencies, and any other preferences your organization designates.
Eliminate collections compliance risk
Gryph Collections Compliance for NICE CXOne helps enterprises avoid costly mistakes before they happen by pre-emptively eliminating not just TCPA threats, but also Consumer Financial Protection Bureau (CFPB), Fair Debt Collection Practices Act (FDCPA), state, and other risk factors that pertain specifically to debt collection.
Easily manage contact preferences
Every organization is different, with unique customer lists and internal requirements.
Custom controls for Established Business Relationships (EBRs), internal Do Not Contact (iDNC) lists, and other contact preferences allow enterprises to develop outbound campaigns that are compliant and tailored to their organization.
Secure proof of compliance with automated audit tracking
By generating an automated audit trail, Gryph Compliance for NICE CXOne delivers the final, but critical, component in a comprehensive compliance program.
These fully customizable reports provide transparency for a complete, auditable history of all system activity from summary-level to granular call-by-call transactional detail.