Let's empower immediate success
Hiring new employees is never easy—especially now when the employees are moving jobs at record pace. Once you do lock them down, make sure they stay with a seamless onboarding experience that reminds them every day how lucky they are to be on your team.
Accelerate ramp times
Onboarding doesn’t have to be a painfully long process. Your new reps and agents are eager to demonstrate their chops.
Help them talk the talk a whole lot sooner with integrated scripts that guide even the newest team members to successful call outcomes. And to combat the inevitable crickets they're sure to encounter? A list of helpful questions proven to get even the most awkward conversations back on topic.
Get New Reps Selling Faster
Lower the cost of onboarding
You finally found that perfect new addition. The one who’s going to set your team on fire. So why wait three months to start capitalizing on your investment?
Empower reps and agents to get started sooner. Real-time guided coaching that tells them what to say and when to say it to take on objections, resolve challenges, and crush the competition like a pro.
In no time at all, you’ll start closing more deals, resolving more tickets, and tightening first contact resolution rates. And they’ll start making more money. A true win-win.
Learn Better with Call Playlists
Follow the leader
Despite what you may have heard to the contrary, those who can do in fact teach. That’s especially true in the case of sales and customer success superstars.
Help reps and agents learn best practices from your team leaders with call playlists that showcase the best of the best when it comes to powerful positioning, terrific talk tracks, and strategic soundbites.
Help them when they slip
Let’s face it, it’s not uncommon for reps and agents to experience performance dips after onboarding. Your job is to help them overcome their challenges and get them back in the game.
The good news is that we can show you the precise areas your newbies are struggling with real-time intelligence that empowers you to offer relevant recommendations for how they can improve their performance. Talk about an epic comeback story.
Live Call Monitoring
Throw ‘em a lifeline
Even rockstar reps and agents can have very bad no-good calls where absolutely everything that can go wrong does. Never fear, you can be there with live call monitoring that lets you jump on calls in-progress to offer in-the-moment assistance and support when they need it most.