In this Fireside Chat with Stefan Dunigan, VP of Operations at Gryphon and Steve Michaelis, Senior Product Manager at NICE, they discussed the latest in TCPA and DNC compliance, recent updates to states’ compliance rules and regulations, industry trends, and more.  

They also covered: 

  • The biggest challenges organizations face when it comes to ensuring contact compliance 
  • The true impact that regulatory bodies have on businesses today 
  • How technology can help organizations mitigate challenges that they face from recent regulatory changes 
  • And more! 
Fireside Chat: TCPA and DNC in the Enterprise Contact Center