Compliance Governance, Connected to Every Conversation
Bring real-time governance to the CRM, dialer, contact center, and business systems your teams already use. Native integrations and the Gryphon REST API enforce compliance at the point of contact across human, automated, and AI-driven outreach.
How Gryphon Connects to Your Tech Stack
Connect through a native integration or the Gryphon REST API.
Native marketplace integrations
Embed Gryphon ONE directly into the platforms your teams already use.
- Genesys Cloud, Salesforce, Pega, Google Cloud, and NiCE
- Purpose-built Gryphon ONE for Genesys
- No custom IT development for supported integrations
Custom and proprietary platforms
Extend Gryphon ONE to systems that are not covered by a native marketplace integration.
- Open connectivity for any customer platform
- Works with custom-built and proprietary environments
- Testing and production environments support a controlled rollout
One Decision Layer Across Every Integration
Whether outreach begins with a human agent, automated dialer, or AI agent, every contact is certified against the same continuously updated requirements before it reaches the customer.
Consent & DNC controls
Verify TCPA consent, federal and state DNC status, internal policies, and applicable exemptions.
Number intelligence
Identify reassigned numbers, wireless lines, and known litigator risk before each contact.
Time & channel rules
Enforce time zones, calling windows, contact limits, and TSR abandoned-call-rate requirements.
Audit-ready evidence
Record every check, outcome, and rationale to create defensible evidence for every contact attempt.
Integration Paths for Applications and AI Agents
Choose the interface designed for your workflow: REST for applications, MCP for AI agents.
Gryphon REST API
Embed real-time TCPA, DNC, and TSR certification into custom applications, proprietary contact platforms, and environments not covered by a native integration.
- Pass-or-block decisions before outreach
- Testing and production environments
- Open connectivity to any customer system
Model Context Protocol
MCP is an emerging open standard that lets AI systems connect to external tools and structured data. Gryphon is bringing MCP support to market alongside the REST API.
- Machine-to-machine compliance queries
- Structured certification responses
- Governance that scales with AI-driven outreach
Compliance Across Your Technology Ecosystem
Gryphon ONE integrates with hundreds of leading CRM, dialer, contact center, and business platforms. Native marketplace integrations support strategic platforms including Genesys, Salesforce, Pega, Google Cloud, and NiCE; every other environment can connect through the Gryphon REST API.
Frequently Asked Questions About Gryphon ONE Integrations and API
How does the Gryphon API connect to CRM and dialer systems?
Gryphon ONE connects to CRM and dialer systems through a REST API that integrates with your existing outbound workflow. For strategic platforms including Genesys, Salesforce, Pega, Google Cloud, and NiCE, Gryphon ONE is available as a native marketplace integration that embeds directly into the platform without custom development. For other systems, the REST API connects to Gryphon’s real-time compliance certification endpoint, enabling pre-contact compliance checks within your existing outbound process.
Does Gryphon offer a REST API?
Yes. Gryphon provides a REST API with open connectivity to any customer system. The API accepts contact-record data and returns a pass-or-block compliance decision based on current TCPA, DNC, TSR, and other applicable requirements. Testing and production environments support development and phased deployment.
How does the Gryphon API enforce DNC and TCPA compliance in real time?
Before outreach begins, the real-time certification endpoint checks each contact against applicable requirements, including TCPA consent, federal and state DNC registries, the Reassigned Numbers Database, wireless number type, time-zone restrictions, and known litigator screening. It returns a pass-or-block decision that the outbound system acts on before the call or message is sent.
What environments are available for API implementation?
Gryphon provides both testing and production API environments for development and validation before deployment. API documentation is available to customers and qualified prospects. Gryphon Technical Services can also provide implementation guidance and integration consulting for new deployments.
How is data encrypted and what audit logging does Gryphon ONE provide?
Gryphon ONE encrypts data at rest and in transit. Critical services write audit logs covering administrative, security, and data-access events across every interaction. Details about encryption standards, audit retention, security certifications, and third-party testing are maintained on the Gryphon Trust and Security page.
Put Compliance in the Flow of Every Conversation
See how Gryphon ONE fits your environment and turns real-time governance into a growth advantage—without replacing the platforms your teams already use.
Talk to an Expert