AI-Empowered Healthcare Engagement

Secure, Compliant, Compassionate Communication

Healthcare is personal – and every conversation has the power to build trust or create risk. From appointment reminders and billing to enrollment and post-care follow-up, Healthcare Payers must navigate strict privacy laws while delivering empathetic, efficient member experiences.

Purpose-Built for Healthcare

Gryphon ONE brings together HIPAA-certified security and AI-powered conversation intelligence to help healthcare organizations engage confidently across the care journey. With real-time guidance and automated oversight before, during, and after every interaction, Healthcare Payers can ensure every outreach is accurate, compliant, and personalized.

Marketing & Sales

Marketing & Sales

Increase Enrollment Through Trusted Outreach

Increase enrollment and engagement through privacy-first outreach that honors member preferences, verifies consent, and strengthens trust from the start. 

What Gryphon ONE Does

  • Launch compliant omnichannel campaigns that respect member preferences and HIPAA consent rules 
  • Increase outreach success rates with branded caller ID members are 84 % more likely to answer when they recognize their provider’s name 
  • Safely recover valid contacts with unified consent and preference management to prevent over-suppression 
  • Verify wireless numbers and apply automated consent validation before outreach 

Why Marketing Leaders Care

  • Member acquisition and retention depend on privacy-first engagement
  • Over-suppression and manual consent tracking reduce campaign reach
  • Regulatory scrutiny from HHS, CMS and state agencies continues to increase

Business Impact

  • Improved enrollment and re-enrollment response rates 
  • Reduced compliance risk and member complaints
  • Stronger brand reputation built on trust 

 

Explore Gryphon ONE for Marketing

Customer Service
Compliance
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Why Gryphon ONE for P&C Insurance

Healthcare organizations must balance privacy, efficiency, and empathy – all while maintaining compliance with evolving federal regulations. Gryphon ONE unites intelligent contact compliance, conversation intelligence, and AI-driven automation in one HIPAA-certified platform that powers secure, human-centered engagement across every member touchpoint.

By unifying consent management, outreach governance, and compliance monitoring, Gryphon ONE enables Healthcare Payers to improve member satisfaction, operational efficiency, and regulatory adherence – simultaneously.

  • HIPAA certified for secure PHI handling
  • Regulatory coverage across HIPAA, TCPA, FDCPA, Reg F, HHS, CMS, and state-level rules
  • Unified consent management to prevent over-suppression and maintain audit-ready visibility
  • Proven security with 256-bit encryption, role-based access controls, and SOC 2 certification
  • Seamless integration with CRM, call center, EHR, and member management systems

Customer Impact

Leading Healthcare Payers use Gryphon ONE to balance compliance, compassion, and performance – driving measurable improvements in member engagement and operational integrity.

84% Higher Answer Rates

Branded caller ID makes members far more likely to pick up and engage.

100% QA Coverage

Automated oversight ensures every interaction is monitored for accuracy and compliance.

Faster, Cleaner Audits

Reduced disputes and streamlined documentation shorten audit prep time.

Higher Satisfaction

Consistent, secure interactions strengthen trust and overall experience.

Take the next step

Protect member data. Strengthen trust. Simplify compliance.

Discover how Gryphon ONE helps healthcare organizations unify compliance, intelligence, and compassion across every interaction.

Request a Strategy Session Read the Gartner® Innovation Insight Report
See Gryphon ONE in Action

How Gryphon ONE Improves Compliance Wellness for Health Payers

Discover how Gryphon wrote the Prescription for a Leading Health Payer’s Compliance Wellness

Read the Case Study