Gryphon + Guidewire

Compliant Outbound Engagement, Built Into Guidewire ProNavigator

Gryphon ONE embeds real-time contact governance directly into Guidewire ProNavigator, so every AI-recommended call, text, or follow-up is verified for consent, Do-Not-Call status, and time-of-day rules before it ever leaves Guidewire.

ChatGPT Image Aug 19, 2026, 12_36_38 PM
Overview

Contact Governance Meets ProNavigator Intelligence

ProNavigator gives insurers an intelligent engine for recommending the next best call, text, or follow-up to close a policy or secure a renewal. But faster outreach raises the stakes: one non-compliant dial or automated text can trigger class-action exposure, regulatory fines, and lasting brand damage. Gryphon acts as ProNavigator's real-time safety layer — checking every outbound action in milliseconds against consent, Do-Not-Call status, and legal calling windows before contact is made.

Benefits by Team

Sales Teams

Act on every ProNavigator recommendation with confidence, knowing each dial and text is pre-screened for compliance.

Compliance & Legal

Get 100% audit coverage of every outbound decision, with automated certification against TCPA, DNC, and TSR requirements.

Servicing Teams

Keep renewal and policy servicing outreach compliant in real time across voice, SMS, and digital channels.

Marketing Teams

Expand your contactable universe by enforcing precise rules that prevent over-suppression of compliant policyholders.

Why Gryphon ONE + Guidewire

Gryphon ONE integrates directly with Guidewire PolicyCenter to augment ProNavigator, bringing real-time contact governance into every automated and agent-driven outreach decision.

  • Real-Time Validation — Every outbound action ProNavigator triggers is checked in milliseconds against consent, DNC, and state curfew rules.
  • Omnichannel Coverage — Validate calls, SMS, and digital touchpoints across Policy, Claims, and Billing.
  • Zero-Latency Sync — Guidewire Cloud APIs power real-time consent synchronization without slowing down the workflow.
  • Frictionless Execution — Compliance runs in the background, with no manual checks and no added steps for agents or automated routines.

Complete Compliance

Governance at the Point of Contact

Automated Certification

Screen every outbound interaction against TCPA, DNC, TSR, and state regulations before contact is made.

Audit-Ready Reporting

Maintain 100% audit readiness with a complete record of every outreach decision.

Business-Specific Rules

Enforce internal policies, including contact frequency limits, time-of-day restrictions, and known litigator suppression.

Cloud-Native Sync

Move from reactive sampling to real-time enforcement that governs outreach as it happens.

Live Demo

Compliance as the Runway, Not the Brake

01
SCREEN

Compliant Quote Follow-Up

A high-velocity quote follow-up runs inside PolicyCenter, driven by ProNavigator insight and validated by Gryphon before it reaches the customer.

02
ENFORCE

Real-Time Intercept

A non-compliant touchpoint (a curfew or consent breach) is blocked before it leaves Guidewire, with the decision logged instantly for audit.

03
DOCUMENT

Cloud-Native Sync

Guidewire Cloud APIs keep consent status synchronized in real time across Policy, Claims, and Billing.

By the Numbers

Real-time Governance at Scale

Gryphon applies automated contact governance to every outbound action in Guidewire.

100%

of outbound actions screened before contact

0

manual compliance checks required

>1sec

real-time validation per outbound action

100%

audit-ready coverage of every decision

Ready to Get Started?

Transform Compliance Into a Competitive Advantage

As a Guidewire Marketplace partner, Gryphon helps insurers in financial services, healthcare, and insurance scale outbound engagement with confidence — and zero TCPA penalty exposure.