Gryphon AI + Salesforce logo

Where AI Decisioning Meets Real-Time Compliance

Embed industry-leading contact compliance directly into Pega’s AI-powered decisioning and workflows. Transform compliance into a scalable business enabler.

pega-outcomes-accelerate-ao-hero-img-v3
Benefits

Work Faster, Smarter, and Safer—Within Pega

Sales Teams

Prevent costly violations while maximizing compliant reach through policy-based contact rules and exemptions like EBR and iDNC. 

Compliance & Legal

Gain confidence with 100% audit coverage of every outreach decision and automated certification for TCPA, DNC, and state regulations. 

Service Teams

Ensure every interaction is certified in real-time across voice, SMS, and digital channels to maintain trust and consistent engagement. 

Marketing Teams

Expand your contactable universe by precisely enforcing rules to prevent the over-suppression of compliant leads. 

Why Gryphon ONE + Pega

Gryphon ONE integrates with the Pega Infinity™ platform to bring real-time contact compliance directly into Pega’s 1-to-1 AI decisioning and workflow orchestration.

  • Real-Time Decisioning: Combine Pega’s AI-driven next-best-action with Gryphon AI’s real-time compliance intelligence for improved accuracy.
  • Omni-Channel Certification: Validate every interaction across voice, SMS, and digital channels automatically.
  • Frictionless Execution: Accelerate speed to market by removing manual compliance checks and enabling seamless workflow execution within Pega.
  • Growth-Oriented Governance: Operationalize outreach safely at scale based on regulatory requirements, consent, and relationship context.
Screening-Authentication-2
Complete Compliance

Complete Governance at the Point of Contact

Embed automated controls directly into your Pega workflows to eliminate fragmented processes and reduce dependency on manual reviews.

  • Automated Certification: Screen every outbound interaction against TCPA, DNC, and federal/state regulations before the contact is made.
  • Business-Specific Rules: Enforce internal policies including contact frequency limits, time-of-day restrictions, and known litigator suppression.
  • Audit-Ready Reporting: Maintain 100% audit readiness with comprehensive records of every outreach decision and interaction.
  • Reduce Operational Overhead: Move beyond reactive sampling to real-time enforcement that governs exactly how to contact customers safely.
Discover more

Dive Deeper Into Gryphon ONE for Pega

  • Press Release: Gryphon AI Joins Pega Partners Program to Embed Compliance into AI Workflows.
    Learn more →
  • Solution Overview: Making compliance a growth enabler, not a limiter, with Gryphon ONE and Pega Infinity™.
    Learn more →
  • Executive Insight: "Our partnership with Pega allows organizations to unlock their full marketable universe while increasing outreach velocity." – Clay McNaught, CEO.
    Learn more →
6667b825b31d4041c204f360_PegaPage-logo
Ready to get started?

Transform Compliance into a Competitive Advantage

As a member of the Pega Partners Program, Gryphon AI helps the world’s most sophisticated organizations in financial services, insurance, and healthcare call center compliance tools scale their outreach with confidence.

Talk with Sales