Gryphon AI + Salesforce logo

Where AI Decisioning Meets Real-Time Compliance

Embed industry-leading contact compliance directly into Pega’s AI-powered decisioning and workflows. Transform compliance into a scalable business enabler.

pega-outcomes-accelerate-ao-hero-img-v3
Benefits

Work Faster, Smarter, and Safer—Within Pega

Sales Teams

Prevent costly violations while maximizing compliant reach through policy-based contact rules and exemptions like EBR and iDNC. 

Compliance & Legal

Gain confidence with 100% audit coverage of every outreach decision and automated certification for TCPA, DNC, and state regulations. 

Service Teams

Ensure every interaction is certified in real-time across voice, SMS, and digital channels to maintain trust and consistent engagement. 

Marketing Teams

Expand your contactable universe by precisely enforcing rules to prevent the over-suppression of compliant leads. 

Why Gryphon ONE + Pega

Gryphon ONE integrates with the Pega Infinity™ platform to bring real-time contact compliance directly into Pega’s 1-to-1 AI decisioning and workflow orchestration.

  • Real-Time Decisioning: Combine Pega’s AI-driven next-best-action with Gryphon AI’s real-time compliance intelligence for improved accuracy.
  • Omni-Channel Certification: Validate every interaction across voice, SMS, and digital channels automatically.
  • Frictionless Execution: Accelerate speed to market by removing manual compliance checks and enabling seamless workflow execution within Pega.
  • Growth-Oriented Governance: Operationalize outreach safely at scale based on regulatory requirements, consent, and relationship context.
Screening-Authentication-2
Complete Compliance

Complete Governance at the Point of Contact

Embed automated controls directly into your Pega workflows to eliminate fragmented processes and reduce dependency on manual reviews.

  • Automated Certification: Screen every outbound interaction against TCPA, DNC, and federal/state regulations before the contact is made.
  • Business-Specific Rules: Enforce internal policies including contact frequency limits, time-of-day restrictions, and known litigator suppression.
  • Audit-Ready Reporting: Maintain 100% audit readiness with comprehensive records of every outreach decision and interaction.
  • Reduce Operational Overhead: Move beyond reactive sampling to real-time enforcement that governs exactly how to contact customers safely.
Discover more

Dive Deeper Into Gryphon ONE for Pega

  • Press Release: Gryphon AI Joins Pega Partners Program to Embed Compliance into AI Workflows.
    Learn more →
  • Solution Overview: Making compliance a growth enabler, not a limiter, with Gryphon ONE and Pega Infinity™.
    Learn more →
  • Executive Insight: "Our partnership with Pega allows organizations to unlock their full marketable universe while increasing outreach velocity." – Clay McNaught, CEO.
    Learn more →
6667b825b31d4041c204f360_PegaPage-logo
Ready to get started?

Transform Compliance into a Competitive Advantage

As a member of the Pega Partners Program, Gryphon AI helps the world’s most sophisticated organizations in financial services, insurance, and healthcare scale their outreach with confidence.

Talk with Sales