The Shift to Enterprise GRC Starts Here
For over 20 years, Gryphon AI has governed customer engagement in regulated environments. This release brings that foundation into a unified platformâcombining governance, regulatory intelligence, automation, and integrations into a single system for modern GRC teams. Move beyond manual audits and reactive investigations. Operate with continuous enforcement and audit-ready proof across every interaction.
>173%
Increase in Customer Reach
$Millions
In Increased Revenue
>51%
Boost in Call Effectiveness
Performance, Without the Drag
Replace Manual Audits with Continuous Governance
Most organizations still rely on fragmented systems and periodic audits to manage outreach risk. That model creates delays, operational strain, and gaps that increase exposure. Gryphon ONE embeds governance directly into every interactionâautomating enforcement, centralizing evidence, and eliminating the need for reactive investigation.
Get answers to any governance question instantly
A centralized system for researching, validating, and proving the legality of any interactionâwithout manual effort or fragmented data.
- Validate contact eligibility across channels and timeframes
- Continuously test controls across campaigns and workflows
- Generate detailed evidence including consent history and decision logic
- Support audit and regulatory response with standardized outputs
- Track issues and remediation within a structured framework
Stay Aligned as Regulations Evolve
Built to continuously adapt, Gryphon ONE ensures your governance model stays synchronized with changing regulations and business needs.
- Configure and manage exemptions across regulations and channels
- Enable compliant pre-recorded messaging to improve engagement
- Adapt to changes in calling rules, timing, and opt-out policies
- Improve reporting with integrations into audit and control systems
- Apply location-based controls using state and area code logic
Deploy Governance Without Delay
A rapid configuration layer that embeds governance directly into outbound workflows within Genesys Cloud.
- Deploy certification checks without heavy IT or telephony effort
- Configure and reuse governance actions across campaigns
- Support both marketing and collections use cases
- Accelerate campaign setup and testing cycles
- Reduce time to launch while maintaining control
Standardize Registration and DNC Management
A unified operating model that simplifies telemarketing registration and DNC management across jurisdictions.
- Analyze requirements and support registration workflows
- Maintain renewal schedules and regulatory monitoring
- Manage national, state, and internal DNC lists through automated processes
- Continuously certify against required lists and data sources
- Provide audit-ready reporting across all activity
Govern Every Interaction Across Channels
A single decision engine that applies governance consistently across voice, digital, and AI-driven engagement.
- Evaluate interactions across calls, SMS, pre-recorded messages, email, direct mail, and human and AI Agents
- Apply consistent rules across live agents and AI-driven communications
- Perform real-time eligibility checks based on consent, timing, and frequency
- Enforce channel-specific policies across jurisdictions
- Maintain centralized records for audit and regulatory response
Use Cases