On-demand Webinar:
Navigating Conversational Compliance in the Age of AI
In this on-demand discussion, Gryphon’s Senior Vice President of Strategy, Neal Keene, and featured guest speaker, Christina McAllister, Senior Analyst at Forrester, discuss the newest trends in conversation intelligence, artificial intelligence and regulatory compliance.
They also cover:
- Contact center technology market trends and the role of artificial intelligence (AI) in contact center compliance
- How conversation intelligence can help organizations ensure regulatory compliance and reduce the burden on QA teams
- Using AI to gain a better perspective of the customer experience
- How organizations can get started on their conversational compliance journey