As Vice President of Customer Success at Gryphon, Lisa leads strategy and operations for the Customer Success team including Professional Services, Customer Relationship Management, and Support.  A SaaS Customer Experience leader with over 25 years experience, Lisa blends her passion for Customer Advocacy with the leading trends in Customer Experience to formulate the best offerings for our customers.

Lisa is based in San Diego where she enjoys surfing, paddle boarding, and yoga with her 4 adult children and their families. Lisa also serves as an advisor on the University of California, Irvine Customer Experience Board.