Complimentary Gartner® Report
AI is reshaping insurance, but the biggest gains are coming from innovators who are applying it strategically. In “How Insurance Innovators Are Using AI: 5 Trends,” Gartner® analyzes top submissions from the 2025 Eye on Innovation Awards to reveal how leading P&C and life insurers are using AI to drive real business value. These organizations are moving beyond basic productivity use cases and into underwriting, claims, distribution, and customer-facing engagement.
The report outlines five key trends, including:
- A stronger focus on automation and digitalization
- Expansion into higher-impact use cases
- Adoption of AI agents
- Combining AI with other technologies to power more complex initiatives
You’ll see how insurers are reducing manual work, accelerating processing times, improving customer satisfaction, and unlocking measurable revenue growth.
As insurers bring AI closer to customers and revenue workflows, compliance and governance become mission-critical. Gryphon AI helps insurers scale AI-driven engagement across sales and service channels with built-in compliance and real-time oversight.
Complete the form to access the full Gartner® report and see what’s next for AI in insurance.
Gartner, How Insurance Innovators Are Using AI: 5 Trends, Kimberly Harris-Ferrante, 26 November 2025
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