Mastering First-Party Collections Compliance
Automated Contact Governance in a Shifting Regulatory Landscape
In this Gryphon AI master class, our SMEs pull back the curtain on the increasingly complex legal landscape facing first-party creditors and collectors. With federal mandates like the TCPA heavily enforced and state-level controls—such as California's Rosenthal Act and the NYC Shield Act—multiplying rapidly, compliance is no longer a localized issue.
- Real-Time, Point-of-Interaction Enforcement: Evaluates compliance at the millisecond of outreach across phone, text, and email, stopping violations before they happen.
- Bulletproof Defensibility with Airtight Audit Trails: Delivers granular, real-time logging of every compliance check to provide instant, explicit proof to regulators and attorneys.
- A Frictionless Agent Experience through Core Integration: Runs invisibly inside your existing CRM or contact center platform (AWS, Genesys, Salesforce) without slowing down agent productivity.
Maintain compliance and enhance outreach effectiveness
Meet the Experts
Stefan Dunigan
VP of Customer Experience
Patricia Sterling
Product Owner for Compliance
Collections Masterclass On Demand
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The 2026 Collections Compliance Checklist
Protect your organization from costly fines and legal actions, ensure compliance with federal adn state legislation and enhance your reputation by adhering to legal and ethical collection compliance outreach.
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Elevate Your Collections Compliance Strategy
Used-Car Retail Giant Drives Collections Compliance Success
Learn how a major U.S. used-car retailer successfully addressed complex debt collection compliance challenges and resource strains by seamlessly transitioning from an in-house system to Gryphon AI's real-time, automated screening and auditing platform.
Understanding FDCPA and Debt Collection Compliance Rules
Stay ahead of legal risks and protect your brand by automated, real-time adherence to the complex maze of federal, state, and institutional regulations—including FDCPA and TCPA rules—governing the timing, frequency, and methods of your debt collection outreach.
Managing Risk for AI-Driven Debt Collection
See how financial institutions adopting AI-driven debt collection must shift from reactive compliance to real-time governance and embedded automated controls to balance operational efficiency with robust risk mitigation and consumer protection.
Don't let shifting regulations put your business at risk