We’re thrilled to announce new features for Gryph for Collections! This update enhances customization, expands contact points, and strengthens screening controls, providing debt collectors with advanced compliance protection. 

What is Gryph for Collections? 

Gryph for Collections is an automated, real-time collections contact compliance solution that allows enterprises to pre-emptively eliminate risks posed by the Telephone Consumer Protection Act (TCPA), Consumer Financial Protection Bureau (CFPB), Fair Debt Collection Practices Act (FDCPA), state regulations, and other risk factors by blocking costly misdials before they happen. 

New Gryph for Collections Features 

Our new compliance capabilities enable first- and third-party debt collectors to boost contact potential, improve recovery rates, and ensure superior protection with advanced contact controls. 

Increase Contact Potential 

Enhance debt collection efficiency with business number support, allowing compliant outreach at a debtor’s workplace. This feature boosts contact rates for hard-to-reach debtors and controls state-level frequency and calling hours to prevent compliance violations. 

Enhance Debt Recovery Rates 

Improve debt recovery with a professional approach that fosters trust and cooperation. New Promise to Pay support limits calls to debtors committed to payment within a set timeframe, increasing repayment rates through respectful, fair interactions. 

Leverage Advanced Screening Controls 

Protect against regulatory penalties with rigorous compliance screening at account and state levels. Advanced controls for call frequency, legal hours, and disaster declarations ensure strict adherence to collections compliance laws, safeguarding stakeholders. 

Are You Meeting the Standard for Collections Contact Compliance? 

Whether you wish to strengthen your compliance posture, proactively mitigate legal risk, or enhance debt recovery, Gryph for Collections will help you achieve goals more efficiently and ethically. 

Schedule a complimentary assessment to learn more about Gryph for Collections and where your organization may be at risk here. 

The Modern Insurance Communication, Compliance, and Customer Trust Guide

Insurance depends on trust. Policyholders rely on their carriers to communicate clearly, handle sensitive moments with care, and manage information responsibly. At the same time, insurers face complex compliance requirements…

A Practical Guide to Compliant, AI-Empowered Engagement in Financial Services

Financial services depend on trust. Customers rely on banks, lenders, and financial institutions to communicate clearly, protect sensitive information, and act responsibly at every stage of the relationship. At the…

The Healthcare Payer’s Guide to AI-Empowered, Compliant Member Engagement

Healthcare payers operate in one of the most regulated communication environments in any industry. Member outreach spans marketing and enrollment, appointment reminders, customer service, billing, and collections. Each interaction must…