The Federal Communications Commission (FCC) announced, in a step to further fight illegal robocalls, that it will no longer warn illegal robocallers before issuing penalties for violations of the Telephone Consumer Protection Act (TCPA).

Combating Illegal Robocallers

Warnings to robocallers were required by law until December 2019 when the TRACED Act was enacted. Additionally, before the TRACED Act, any TCPA fine proposed by the FCC could only be based on violations which occurred after an issued warning.

“Robocall scam operators don’t need a warning these days to know what they are doing is illegal, and this FCC has long disliked the statutory requirement to grant them mulligans,” stated FCC Chairman Ajit Pai. “We have taken unprecedented action against spoofing violations in recent years and removing this outdated ‘warning’ requirement will help us speed up enforcement to protect consumers. With strong enforcement and policy changes like mandating STIR/SHAKEN caller ID authentication and authorizing robocall blocking, we are making real progress in our fight against fraudsters.”

This action by the FCC also extends the statute of limitations during which robocallers are able to be fined for spoofing or TCPA violations. In the past, the FCC’s Enforcement Bureau had either one or two years from the day a violation took place to propose the fine. With this change, the FCC has four years to propose a fine. Further, the ruling increases the maximum fines for intentional violations.

Preventing Companies from Becoming Illegal Robocallers

Protect your business from TCPA and DNC Risk.

THE COST OF NON-COMPLIANCE EXTENDS FAR BEYOND THE RISK OF FINES: PROTECT YOUR BUSINESS AND YOUR BRAND FROM TCPA AND DNC RISK

New Telemarketing Sales Rule Provisions and What You Need to Know

While the Federal Communications Commission (FCC) has kept companies busy with a flurry of newly proposed (and enacted) legislation over the last few months, their partner, the Federal Trade Commission…

The Power of Branded Calling in Telemarketing

There are millions of unknown calls made per week to US consumers and of those calls, only 11% are answered*. Consumers receive calls from unknown numbers and don’t pick up…

Understanding TCPA Compliance

What is the TCPA? Understanding TCPA compliance begins with recognizing the foundational legislation that governs it. The Telephone Consumer Protection Act (TCPA) was enacted in 1991 by Congress to combat…