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Robocall Damages Could Reach $925M
April 16, 2019
Record Robocall Damages
Health supplement marketer ViSalus could face up to $925 million in fines for making more than 1.8 million illegal robocalls to consumers in violation of the Telephone Consumer Protection Act (TCPA).
An Oregon federal jury determined that ViSalus did initiate the calls to residential and cellular phone lines belonging to class members, represented by plaintiff Lori Wakefield. The final sum of damages is still being contested, but the plaintiff’s counsel is calling the case the largest privacy verdict in history.
However, the defense is arguing that plaintiffs failed to prove that all 1.8 million robocalls were made in violation of the TCPA. They claim that the TCPA does not cover landlines used for business purposes, which may decrease the number of illegal calls, and that due to this uncertainty the verdict should be thrown out.
Protect your organization from costly TCPA violation fines & penalties.
Navigating the state and federal regulatory maze while mitigating risk is becoming more daunting every day for compliance leaders. Especially when dealing with agents in branch offices, reps using personal phones, or independents and BPOs marketing on your behalf. For almost 20 years, Gryphon has protected the largest and most valued brands in banking, insurance, manufacturing and home services from headline risk, brand damage, and costly fines associated with outbound marketing violations.
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